Return and refund policy

At Skylinemart, customer satisfaction is very important to us ❤️
We make sure every order is packed with care, but if something goes wrong, we’re here to help.

Return Policy

You can request a return if:

You received a damaged or defective product
You received the wrong item

🕒 Return request must be made within 24 hours of delivery.

Return Conditions

Product must be unused and in original packaging
Clear photos or videos of the issue are required
Returns are accepted only after verification and approval

If the issue is confirmed, we will arrange a return or exchange accordingly.

Refund Policy

Since we offer Cash on Delivery (COD) only, refunds are usually processed as:
- Replacement of the product, or
- Refund via bank transfer (if replacement is not available)

💰 Refunds are processed after the returned item is received and inspected.

⏱ Refund processing time may take 5–7 working days after approval.